Return Policy

At Falcon Rize, customer satisfaction is our top priority. If something doesn’t feel quite right with your purchase, we’re here to make it right.

✅ Return Eligibility

• Items can be returned within 7 days of delivery

• Must be unused, in original packaging, and in sellable condition

• We do not accept returns for personal care items that have been opened, due to hygiene protocols

🚚 Return Process

1. Email us at info@falconrize.com with your order number and reason for return

2. We'll respond within 24–48 hours with return instructions

3. Once received and inspected, we’ll notify you and initiate your refund

💳 Refund Details

• Refunds are processed back to your original payment method within 5–7 business days

• Shipping costs are non-refundable, unless the item was damaged or incorrect

• For orders with discounts or bundles, partial refunds will be calculated accordingly

❌ Non-Returnable Items

• Opened skincare items

• Promotional or clearance items

• Gift cards